BPO Voice Services

Let our voices be the bridge to your success—connecting you to customers, one call at a time!

VOICE SERVICE

Our voice services are designed to meet your specific needs and help you succeed.

At Agile Tribe BPO Services, we focus on training our agents to communicate effectively with clients and customers. Our team ensures that they have the latest information about your products and services from around the world. Our skilled professionals conduct thorough research, with guidance from our managers and supervisors, to provide the best support possible.

Taxi and Limo Dispatch Service

Our taxi and limo dispatch service leverages cutting-edge technology to streamline the booking process and enhance response times for commuters. This not only boosts driver efficiency but also offers convenience to passengers. We pride ourselves on providing a highly affordable fleet dispatch solution that stands out in the market. Our system uniquely supports both pre-scheduled rides and instant in-app vehicle hailing. The booking platform intelligently assigns jobs to the nearest driver, even forecasting which vehicle will be closest at the scheduled pickup time. With our in-app hailing feature, drivers use less fuel by minimizing unnecessary cruising, while passengers can easily find available cabs nearby. Additionally, by allowing passengers to enter their own details, you can reduce costs associated with call center operations.

Retention and Cancellations

At Agile Tribe BPO Services, we focus on keeping your existing customers while also helping you attract new ones. Our customer retention strategies are tailored to ensure that your service consistently meets customer expectations, fostering long-term loyalty.

Retention is vital for business growth, and we employ effective methods to make it happen.

Our skilled agents expertly manage voice processes related to cancellations, reservations, and orders with precision and efficiency. When customers need to cancel bookings, our representatives act swiftly to address their needs. We prioritize quick and effective responses, and our team is well-trained to handle these situations promptly.

Tele-Sales

Agile Tribe BPO Services specializes in dedicated telesales solutions for both business-to-business (B2B) and business-to-consumer (B2C) initiatives. Our telesales agents are carefully selected and thoroughly trained to meet client expectations.

Our team excels at recognizing the right moments to convert leads into prospects, prospects into customers, and inquiries into sales transactions.

To ensure success, we closely monitor response rates and our managers make timely adjustments to optimize our telesales strategies. Utilizing predictive dialers, we also craft appealing offers that encourage repeat responses from prospects. Additionally, Agile Tribe BPO provides comprehensive reporting and dedicated management to support your telesales programs.

Order Taking

Order taking is a crucial inbound BPO process that demands absolute accuracy and efficiency, and Agile Tribe BPO Services excels in this area. By partnering with us for your order taking needs, you can ensure that no customer call goes unanswered. Our 24/7 services are fully customizable and scalable to align with your business requirements.

We possess the necessary equipment and expertise to manage high volumes of inbound calls effectively. With cutting-edge technology and a flexible team, we provide a personal touch while efficiently handling large call traffic. Our order taking services guarantee that the correct products reach the right customers on time.

Appointment Setting

At Agile Tribe BPO Services, we specialize in appointment setting and reminders tailored for your company, business, or organization. Our team brings the expertise and skills necessary to convert leads into meaningful sales appointments while also managing follow-up reminders.

Through targeted campaigns, we deliver qualified prospects directly to your sales team, enhancing your business opportunities.

We are known for our proven success in turning leads into secured appointments. Our strategies are customized to fit the unique needs of your products and services. Additionally, we handle real-time appointment cancellations and rescheduling to ensure a seamless process.

Lead Generation

At Agile Tribe BPO Services, our lead generation solutions help businesses reach new markets that traditional marketing might miss. We specialize in both business-to-business (B2B) and business-to-consumer (B2C) lead generation.

Using various methods like phone outreach, customer surveys, and targeted marketing strategies, we generate a high volume of quality leads. Our approach is designed to make a quick impact on your bottom line.

We offer affordable solutions that provide qualified leads for businesses of all sizes. We understand that effective lead generation is crucial for success, and we tailor our services to meet your needs.